Middle Account Manager

Kharkov, Ukraine

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About company

Technorely is fast-paced Canadian-Ukrainian IT company with headquarters in Vancouver, Canada and R&D centers in Kyiv and Kharkiv, Ukraine. We are the pioneers to develop blockchain-based software in Ukraine. Our main areas of expertise, are Fintech, Healthcare, Blockchain, and Industrial software development.

We are committed and dedicated to our work in creating software solutions that bring the maximum possible value to our clients’ businesses. Our values are mounted in building relationships and making it possible for our clients’ to succeed. As a customer-centric partner, we seek to find the most efficient ways to betterment the products and services of our customers and make the world a better place.

Our mission is to understand where the world is going and what is our role in helping our clients to develop and support their custom software solutions and increase business efficiency.

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Description

We are looking for a Middle Account Manager to join our team.

Responsibilities

  • Communicating with the already existing customers over the phone;
  • Communicating with our customers via chats and emails;
  • Building friendly, strong and trustful relationship with each customer;
  • Helping our customers with any questions they have regarding our product and our company.
  • Handling reports and invoicing, financial and admin issues related to invoicing, reporting, team composition.
  • Finding opportunities for upsales, accounts development.

Requirements

  • High communicative skills
  • 2+ years of working experience as Account Manager
  • The desire to build a long-lasting and strong partnership with clients
  • Customer-centric and result-oriented person
  • Experience in working with international customers
  • High level of responsibility
  • Excellent communication skills and negotiation skills with a focus on listening and asking the right questions
  • The supporter of Win-Win approach
  • English Upper-intermediate

We Offer

  • Professional and career growth;
  • Best team;
  • Compatible and stable salaries;
  • Flexible working time.

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